bdpoop Privacy Policy

bdpoop is a safe and reliable online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This policy has been created so you can clearly understand what kind of information we collect, why it is collected, and how it is kept secure.

By using bdpoop's website or services, you are considered to have accepted the terms of this privacy policy. We may update this policy from time to time. If any changes are made, we will publish a notice on the website and the date of the update will be noted at the top of the policy.

This policy applies only to bdpoop's website and services. We bear no responsibility for third-party sites or services.

When creating an account and using services on bdpoop, we may collect the following types of information:

2.1 Personally Identifiable Information

When you register on bdpoop or verify your account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — users 21+ only)
• Email address
• Mobile number
• Residential address
• National ID card or passport number (when identity verification is required)

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, or Upay mobile account numbers
• Bank account details (where applicable)
• Transaction history and amounts

Note: No complete payment card numbers are stored on our servers.

2.3 Technical and Usage Information

Information automatically collected while you use our platform:

• IP address and device information
• Browser type and version
• Operating system information
• Login time and date
• Page view history and game activity
• Cookie and session information

2.4 Communication Information

When you contact us via live chat support or email, information from that conversation may be stored — for the purpose of improving service quality and resolving disputes.

bdpoop uses collected information only for specific, legitimate purposes. We use your information for the following:

1. Account management: To create, verify, and maintain your account.
2. Identity verification: To confirm age (21+) and identity, and to prevent fraud.
3. Financial transaction processing: To ensure accurate processing of deposits and withdrawals.
4. Providing customer support: To resolve your questions and complaints quickly.
5. Security and fraud prevention: To maintain platform security and detect suspicious activity.
6. Responsible gaming: To identify excessive play patterns and provide assistance to users.
7. Service improvement: To improve the platform experience and functionality.
8. Meeting legal obligations: To fulfill applicable legal and regulatory responsibilities.

We do not sell your personal information to third parties. Limited information may be shared with trusted technology partners only as needed to operate the service — and even then, strict confidentiality agreements remain in place.

bdpoop uses cookies and similar tracking technologies to keep the website running smoothly. Cookies are small text files stored on your device that improve the browsing experience.

4.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To analyze website usage patterns and make improvements.

4.2 Cookie Control

You can choose to accept or reject cookies from your browser settings. However, disabling certain essential cookies may mean the platform does not function fully.

bdpoop takes industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

• SSL encryption: All data transfers are secured through SSL/TLS encryption, so no one can intercept information in transit.
• Secure data storage: Personal information is stored in encrypted databases and protected from unauthorized access.
• Access control: Only authorized staff can access the necessary data, and every access is logged.
• Regular security reviews: Regular security assessments are conducted to identify system vulnerabilities.
• Two-factor authentication: Two-factor authentication is available to protect your account.
• Payment security: All financial transactions are handled through secure payment gateways.

However, no method of data transmission or storage over the internet can be guaranteed 100% secure. If you notice any security issue, please inform our support team immediately.

bdpoop does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Trusted third parties are used to handle operations such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support. They may use information only for specified purposes and under strict confidentiality agreements.

6.2 Legal Obligations

Information may need to be disclosed in response to a court order, government investigation, or legal obligation. In such circumstances, we will provide only the minimum information necessary.

6.3 Business Transfers

In the event of a business merger, acquisition, or sale of assets, user information may be transferred. If such an event occurs, we will provide notice in advance.

6.4 With Your Consent

For any purpose other than those listed above, we will obtain your explicit consent before sharing information.

bdpoop retains your information only for as long as necessary. The retention policy is as follows:

• Active accounts: Information is retained for the entire period the account remains active.
• Closed accounts: After an account is closed, information may be retained for at least 5 years for legal and regulatory reasons.
• Financial transaction records: Retained for the period required under Bangladesh's financial laws.
• Communication history: Customer support conversations are retained for a limited period for issue resolution.

Once the specified period has passed, information is securely deleted or anonymized.

As a bdpoop user, you have the following rights regarding your personal information:

To exercise any of the above rights, please contact our support team. We will respond to your request as quickly as possible. In some cases, it may not be possible to fulfill all requests due to legal obligations.

bdpoop strictly does not provide services to persons under the age of 21. We do not intentionally collect any personal information from minors.

Age is verified at the time of registration. If we become aware for any reason that we have inadvertently collected information from someone under the age of 21, we will immediately close that account and delete the related information.

If a parent or legal guardian believes their child has registered on our platform, please notify our support team immediately.

bdpoop reserves the right to review and update this privacy policy from time to time. Changes will take effect as follows:

• After each update, the "Last updated" date at the top of the page will change.
• For significant changes, registered users will be notified by email.
• Continued use of the platform after changes will be considered acceptance of the new policy.
• We recommend that you review this policy regularly.

If you do not agree with the new policy, you may request to close your account.

If you have any questions, concerns, or requests about this privacy policy, please contact us. Our support team is available around the clock to assist you in Bengali.

We may verify your identity in order to process information-related requests. We generally respond to all requests within a reasonable time.

bdpoop is always committed to protecting your personal information. Thank you for using our platform.

Related pages: Terms and Conditions | Responsible Gaming | About Us | FAQ